Get Peace of Mind with SERVPRO® Team Miller

9/26/2024 (Permalink)

Disasters can catch you off guard, but having a plan in place can make all the difference.

Disasters can catch you off guard, but having a plan in place can make all the difference. 

That’s where SERVPRO® Team Miller comes in with our Emergency Ready Profile (ERP). It’s a simple, proactive way to prepare for the unexpected, whether it’s a small water leak or a bigger disaster like a fire or flood.  

The ERP isn’t complicated—it’s a plan that helps you know exactly what to do and who to call if something goes wrong. It’s designed to speed up response time and minimize the disruption to your business. Because let’s face it, when disaster strikes, you want things back to normal as quickly as possible.  

Establishing SERVPRO as your disaster mitigation and restoration provider gives you access to 50 years experience and a system of more than 2,200 franchises strong. Team Miller has been owned by the Miller Family since 1996, with 24 locations and ongoing aggressive expansion. 

We also are one of only 10 designated SERVPRO Extreme Response Teams in North America. 

SERVPRO has been named one of America’s Customer Service Champions by USA Today and Plant-A Insights Group with a 4.5-star rating out of 67 industries. We’re honored to have received nearly 520,000 reviews from over 33,000 U.S. customers. 

We’re proud to be the only company in the restoration industry included on this prestigious list!  

It’s never fun thinking about the “what ifs,” but having a plan can take a load off your shoulders. Let us be your trusted advisor and help you take the steps now to ensure you’re ready for whatever happens.

SERVPRO® Can Help Your Business

6/10/2024 (Permalink)

SERVPRO is committed to reduce business interruptions and recovery costs.

SERVPRO® is committed to providing expert fire and water cleanup and restoration services to reduce business interruptions and recovery costs. Our team can also provide specialized commercial cleaning services to maintain the best appearance of your facility. 

• Fire, Smoke and Soot Cleanup and Restoration: Pretesting helps us determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration. 
• Water Removal and Dehumidification: Our professionals identify the source and type of water which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage. 
• Biohazard and Vandalism Cleanup: SERVPRO franchise technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. 
• Mold Mitigation and Remediation: Our professionals work to control and remediate mold contaminants while protecting your health and safety. 
• Contents Claim Inventory: Accurate inventory helps keep cost low and reduces job completion time. Our professionals can provide an itemized, area-by-area loss inventory. 

Preparing Your Business for Restoration After a Disaster

6/6/2024 (Permalink)

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance.

What is the most important lesson you’ve learned as the owner of a business? 

Many business owners say they have found it’s not always possible to plan for the future—or to see an event that will impact your business coming. Others say they’ve had to find new ways to engage with their customers and continue providing services.  These are essential lessons that carry on to other parts of the business, too. It’s crucial to have a plan in place to help you deal with the different types of disasters that business owners can face, like fires, flooding or severe storms. 

Because SERVPRO® Team Miller wants to be a resource for business owners in our area, we’ve put together some powerful tips to help you if you ever need commercial restoration services. 

What You Need to Know About Starting a Restoration Project 

The majority of business owners can open their doors again after a fire or flood damages their business. It’s possible to not only open again but also to be more successful. 

Here’s how we recommend you start the process: 

• Your disaster plan is a crucial component. Invest in a disaster plan before you need it and do everything you can to follow it in the aftermath of a fire, flood or another type of natural disaster. It’s easy to feel overwhelmed when your business is damaged, so knowing what you will do in advance helps. You may want to think about moving your business to a backup location so you can continue operating. 
• Document all your damage. You’ll want to take plenty of pre-cleanup photos of your property to show your insurance company. It’s smart to inventory the items inside your business that were damaged, compromised or destroyed. Include the values of these items on your inventory list. 
• Don’t forget to update your community. Providing your suppliers, your employees, your customers and your wider community with regular updates about your progress, a temporary location or your reopening is essential. 
• Set up an ERP with Team Miller. We can prepare an Emergency Response Profile to prevent unpredictable seasonal weather from catching you off guard. The profile sets up priority response, a customized restoration plan before an emergency occurs, a single point of contact for multiple facilities and provides local as well as national coverage. 

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 24/7 in the event of an emergency.